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01. THE AUTHOR - CHRISTINE COTTRELL |
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Driven by a passion for coffee and a search for the truth about espresso, Christine connects with baristas and coffee experts around the world – strengthening her skills, knowledge and research – to become the ultimate authority on everything about espresso.
With more than 20 years of experience in teaching and working in the hospitality industry, Christine has helped thousands to improve their espresso techniques and to more fully appreciate the espresso concept. |
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19 May 2010 |
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02. BARISTA BIBLE |
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The Perfect Espresso Barista Bible is the ultimate reference book for commercial and home baristas who are keen to learn the art and science of preparing and serving perfect espresso beverages. Having researched and written this work with meticulous attention to detail, the author imparts her expertise and knowledge in 10 chapters with easy-to-read and understand explanations of all espresso concepts, hundreds of labeled illustrations and photographs with captions and dozens of step-by-step guides and flow diagrams. |
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12 May 2010 |
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03. RECIPES |
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Perfect Espresso Recipes is quick easy reference guide for the preparation of some of the most popular espresso beverages – with variations, tips and interesting information about each. It contains simple instructions for 15 espresso beverages and easy-to-do latte art designs, ideas for organising your espresso area with good workflow for maximum efficiency and engaging historical and cultural information – including the origin of each beverage. |
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12 May 2010 |
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04. CONVERSATION |
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Perfect Espresso Conversation prepares you to answer over 120 questions you are likely to be asked by your espresso colleagues and customers – in easy-to-read question/answer format. It dispels the myths about coffee – from how to clean your machines to what a great cappuccino should be like, clues you up on everything – from the coffee connoisseur’s queries about beans to the fitness fanatic’s concerns about caffeine and is packed full of ideas for great coffee conversation – in cafes and for dinner parties. |
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12 May 2010 |
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05. DICTIONARY |
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Perfect Espresso Dictionary has over 350 entries – your comprehensive companion to the new language that has emerged with the growth of the espresso phenomenon over the last 60 years. It provides. It contains short, sharp explanations of words and terms related to the production, preparation and consumption of espresso coffee, guides you through the language of espresso as used by baristas and coffee enthusiasts worldwide and provides up-to-date usage including ‘latte lingo’ and the language of the internet café. |
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12 May 2010 |
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06. TROUBLESHOOTING |
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Perfect Espresso Troubleshooting is in table format for ease of reference, helping you to solve espresso problems quickly and easily yourself – without the cost and delay of engaging a technician. It will help you to understand what is going on if you have a problem when making espresso beverages, determine the source of a problem by listing all the likely causes for you to eliminate one by one and assist in fixing most problems – including every grinding grievance, dosing dilemma or pouring problem you may have. |
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12 May 2010 |
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07. TRAINING TOOLS & SLIDE SHOW CDS |
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The Training Tools CD provides you with programs, activities, checklists and questions to make barista training and assessment easy, whilst the Slide Show summarises the Barista Bible content and provides over 250 slides and photos to enhance barista training and espresso presentations. Together they includes 16 Quick Skills, 3 Excellence in Espresso programs & 40 practical activities, more than 500 test questions (and their answers), and a template for collating tests. |
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19 May 2010 |
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08. BARISTA WORKBOOK |
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The Perfect Espresso Barista Workbook is an easy-to-complete record of barista knowledge and skills. It includes visually appealing illustrations and flow diagrams, easy-to-read and understand questions, spaces to simply ‘fill in the blanks’, ‘label the diagrams’, ‘choose the right word’, ‘tick the true statements’ and ‘make lists’. No question requires you to write a full sentence. All answers are found in the Perfect Espresso publications and can be completed independently of a trainer or supervisor. |
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19 May 2010 |
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09. CUSTOMER SERVICE KIT |
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The Perfect Espresso Customer Service Kit is a set of useful resources for training baristas and waiters in simulated café situations – designed to make your customer service training fun and practical and to support the needs of kinesthetic learners. It includes, 10 menus, 10 shorthand guides, 9 story cards, 9 role-play cards, 2 feedback form books, 2 docket books and 100 loyalty cards. |
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19 May 2010 |
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10. WALL CHARTS |
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The Perfect Espresso Charts provide step-by-step espresso techniques and illustrations in detailed wall chart format. They are ideal for enhancing your espresso-training environment and supporting the needs of visual learners. They cover the following topic - Coffee beans, CuppinG, The espresso machine, The grinder-doser, Opening procedures, Grinding, Dosing & tamping, Setting the grind, Setting the dose, Extracting espresso, Assessing espresso, Foaming & steaming milk, Swirling & pouring milk, Espresso beverages, Special requests, Tray service, Cleaning the espresso machine, Cleaning the grinder-doser, Machine maintenance and Closing procedures |
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19 May 2010 |
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