I recently judged the finals of the Italian Barista Championship. To clarify, I have been a certified Sensory Judge and Head Judge for the UK Barista Championships since 2012. I am also a certified sensory judge for the World Barista
Are you on the side of the customer – always wanting the best quality/value for money, who often knows little about the products they buy or are you on the side of the business owner or operator who wants to
Your menu says so much about your business and many have toiled for hours on layout, font size and positioning trying to achieve the ultimate goal of what they feel works for them. But do you really know what works
How do we measure it and how do we know when we have ‘gotten there’? This is a question that has been bubbling away in the background of my mind for some time. Success happens on many levels; with baristas,
I have had a lot of coffee during 2016, and in several different countries. I am always in danger of talking too much when I am asked about my work in the coffee industry. It seems that everybody has had an experience
The recent acquisition by Tchibo or Matthew Algie, long claimed to be the UK’s largest independent roaster, has sparked me to reflect on the history of industry consolidation, both on the supply side and the retail side of our industry.
We’re delighted to have Gary McGann, Sales & Marketing Director at Beyond the Bean (www.beyondthebean.com), join the team of contributors at Caffè Connect. Gary has worked in the industry for over two decades and knows just about everyone and everything