A common sight in coffee shops, for well over ten years now, is the ‘loyalty card’. These days, the word ‘card’ covers both the high-tech smart phone version and the original paper version, but the principle remains the same – buy so many drinks, and qualify for a free one. But do they really do the café operator any good?
How Louie does… In a trade which has its share of larger-than-life characters, the name of Louie Salvoni has long stood out as one of the most distinctive. Louie was born at the start of the coffee-house boom, and in the right place – his mother, Elena Salvoni, is one of the most famous characters of Soho restaurant life, and has written two books about her time as the best-known maitre d’ in the London restaurant world.
Last month's HOST Show in Milan saw several interesting new machine launches from some of the leading manufacturers. New ideas were put forward by many makers, and here we highlight those from names which are more familiar in the UK - Nuova Simonelli, Marco Beverage Systems and Sanremo.
One of the most popular areas of growth for the takeaway coffee trade in recent years has been that of mobile traders. The rise of the travelling sandwich van probably started twenty years or more ago, and once the idea of speciality coffee had become established, and the the static coffee cart had become familiar on pavements and at events, the concept of the truly mobile speciality coffee service was a predictable follow-up.